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Find answers to common questions, troubleshooting guides, and get the support you need for Shortcut Actions.

System Requirements

What you need to run Shortcut Actions

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iOS Version

iOS 26.0 or later

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iPhone / iPad

iPhone 15 Pro or iPad Pro (M1) or newer models

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Apple Intelligence

Required for AI-powered actions (11 premium features)

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iCloud Keychain

Required for variable sync across devices

Troubleshooting & FAQ

Answers to common questions and issues

How do I install Shortcut Actions?

Download the app from the App Store and open it. The actions will automatically appear in the Apple Shortcuts app. When creating or editing a shortcut, search for "Shortcut Actions" to find all 60+ available actions.

Why do AI actions require iPhone 15 Pro or later?

AI-powered actions use Apple Intelligence, which requires the Neural Engine available only in iPhone 15 Pro and newer models. All 38 free actions work on any device running iOS 26+. Only the 11 premium AI actions require the newer hardware.

How do I restore my premium purchase?

Open Shortcut Actions and go to Settings. Tap "Restore Purchase" to regain premium access on any device using the same Apple ID. Premium is a one-time purchase that works across all your devices.

How do global variables work?

Global variables let you store and reuse values across different shortcuts. Use "Set Global Variable" to save a value, then "Get Global Variable" to retrieve it in any shortcut. Variables sync securely across your devices via iCloud Keychain.

Why isn't iCloud sync working?

Make sure you're signed in to iCloud on all devices and iCloud Keychain is enabled in Settings → [Your Name] → iCloud → Keychain. Variables may take a few minutes to sync between devices. If issues persist, try toggling iCloud Keychain off and on.

Can I use Shortcut Actions on iPad?

Shortcut Actions is designed for iPhone and requires iOS 26+. While it may run on iPad in compatibility mode, the experience is optimized for iPhone. AI features require an iPhone 15 Pro or newer.

What's the difference between free and premium actions?

Free (38 actions): Variables, text manipulation, lists, web service connections, Notion database basics, automation tools, and more. Premium ($9.99 one-time): 21 premium actions including 11 AI-powered features (contact extraction, invoice parsing, OCR, meeting analysis, document classification) plus advanced Notion database operations.

How do I report a bug or request a feature?

For bugs, please use our GitHub Issues page or email support (linked below). For feature requests, email us with a detailed description of what you'd like to see. We actively prioritize features based on user feedback.

Contact Support

Still need help? We're here for you

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Email Support

Get personalized help from our support team. We typically respond within 72 hours.

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Bug Reports

Found a bug? Report it on our GitHub Issues page for tracking and updates.

Report on GitHub